Privacy Policy

This website www.groupolympia.com has been developed by OLYMPIA GROUP SINGLE MEMBER S.A. to provide information and services to visitors/users. In this Privacy Policy (hereinafter the Policy) we provide you with information about the type of personal data about you we collect, the manner in which we collect it and the purposes for doing so, the third parties we share that data with and the rights you have.

The company OLYMPIA GROUP SINGLE MEMBER S.A. whose registered offices are in Kifissia, Attica at 22 Thivaidos St., Tel. 2108181583, email address athens@groupolympia.com (hereinafter “Olympia”, “Company” or “we” or “our”), acting as Controller, collects, stores, uses and generally processes the personal data (hereinafter “Data”) submitted by natural persons when they visit, register for or use of the www.groupolympia.com website.

The Company protects and respects your Data and complies with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016) and national law as in force from time to time.

If you have any queries about this Policy and all issues relating to Data processing and the exercise of your rights, please contact the Company’s Data Protection Officer (DPO) by calling 2108181587 or contacting us at 22 Thivaidos St., Kifissia, GR-14564 or emailing us at: v.drosopoulos@groupolympia.com

1. What Data of mine do you collect?

At Olympia we ensure that we only collect the Data absolutely necessary and suitable to achieve the purpose for which it is intended. With the exception of data collected from cookies (see more in Article 5 of this Policy), the Data is limited to everything you submit when filling out online forms on the website www.groupolympia.com (name, surname, email, phone number, company, country, city and message).

2. For what purpose do you collect my Data?

Since we have a legitimate interest in this matter, the Company processes your Data in order to respond to any comments and questions you may have and to provide you with information in response to a request from you.

3. What is the legal basis for you processing my Data?

Your Data is collected:

• with your consent, in other words after your particulars are entered in the contact form on our Company’s website.
• to discharge the Company’s obligations deriving from law.
• because it is in the Company’s legitimate interests.
• to enter into or to implement a contract.

4. Who receives my Data?

Only the Company staff who absolutely need to access your Data have access to it. They have undertaken to ensure confidentiality for businesses associated with us. Third party service providers who process your Data as data processors on our behalf in accordance with our instructions may also have access.

Disclosure of Data by the Company

The Company shares your Data with:

• Companies in the Company’s Group for the purposes and under the terms set out in section 3 of this Privacy Policy
• Third party service providers processing personal data on behalf of the Company, such as managing and maintaining our data, managing certain services and data, etc. (this list is indicative only). When we use third party service providers, we enter into agreements which oblige them to implement suitable technical and organisational measures to protect your personal Data.
• Other third parties to the extent required for the following purposes: (i) compliance with a government request, court ruling or applicable law, (ii) prevention of illegal uses of our website or breaches of the terms and conditions of use of the website and our policies, (iii) defending ourselves against third party claims, and (iv) helping prevent or investigate cases of fraud (such as counterfeiting).
• Your Data may also be sent to other third parties when and only when you have expressly given your consent.

Below is the policy we apply in relation to the parties we share your Data with in accordance with the above:

• We only provide the information needed to provide specific services.
• They can use your Data only for the precise purposes specified in our contract with them.
• We work closely with them to ensure that your confidential information is respected and protected at all times.
• If we stop using their services, any of the Data they hold will be deleted or will be anonymised.

5. Cookies Policy

Our website uses cookies to improve your experience, to ensure it operates as best as possible, to allow you to correctly navigate it, connect and move around its pages. For more information regarding cookies please refer to the Cookies Policy.

6. International Data transfers

The personal Data we collect (or process) as part of our website is stored on servers located within the European Union (Germany). However, some of the recipients with which the Company shares your personal Data may be in countries other than the one where your personal Data was initially collected. Legislation in those countries may not provide the same level of data protection compared to the country in which you initially provided your personal Data. However, when we transfer your personal Data to recipients in other countries, including the USA, we undertake to protect your personal Data, as outlined in this Privacy Policy and in accordance with the applicable legislation.

We take measures to comply with the applicable legal requirements on the transfer of personal data to recipients in countries outside the European Economic Area or Switzerland which do not ensure an adequate level of protection. We use various measures to ensure that your personal Data transferred to those countries enjoy adequate protection under data protection rules. These include signing contractual clauses, certifying that the recipient has adopted the binding European Standard Contractual Clauses.

7. When do you delete my Data?

We retain your Data for such time as is required to achieve the purpose for which you have sent the Data to us, and in compliance with the relevant legislative provisions on personal data protection. Upon expiry of that time period, the Data is deleted unless the text of the legislative and regulatory framework specifies otherwise or where required to defend the Company’s rights before a court or other competent authority.

The data collected by the cookies is deleted in accordance with the specific provisions above.

8. Is my Data secure?

Recognising the importance of personal data security, we have taken all suitable organisational and technical measures to ensure the security and protection of your Data from all forms of random or unlawful processing. We use cutting-edge, state-of-the-art methods to ensure the maximum possible level of security. Those measures are reviewed and amended as necessary.

9. What are my rights?

You have the following rights:

• the right to access your Data, and information relating to the processing thereof.
• the right to correct inaccurate Data.
• the right of deletion/right to be forgotten.
• the right to data portability in a structured, commonly used, machine-readable format (such as a CD).
• the right to restrict processing of your Data to the cases expressly specified by law.
• the right to object to/withdraw consent for processing of your Data to the cases expressly specified by law.

10. How can I exercise my rights?

You can exercise your rights by sending a request to Olympia (22 Thivaidos St., Kifissia) or by email to v.drosopoulos@groupolympia.com and we will ensure that we examine it and respond to it as soon as possible.

11. When do you answer my requests?

We respond to your requests free of charge without delay, and in all events within one month from receiving your request. However, if your request is complex or there are a large number of requests, we will inform you within one month if we need an extension of another two months within which we will respond.

If your requests are clearly unfounded or excessive, especially due to their recurring nature, the Company may impose a reasonable fee, taking into account the administrative costs for providing information or carrying out the requested steps, or refuse to follow up the request.

12. Where can I contact you about the progress of my request?

For more information please call: 2108181587

13. What law applies to your processing of my Data?

Greek law is applicable, as formulated in accordance with the General Data Protection Regulation (EU) 2016/679/EU, and the applicable national and European legislative and regulatory framework on the protection of personal data. The courts competent for any disputes arising relating to your Data are the courts of Athens.

14. Where can I seek recourse if you infringe the applicable law on the protection of personal data?

You are entitled to submit a complaint to the Hellenic Data Protection Authority (www.dpa.gr) if you consider that the processing of your Data violates the applicable national and regulatory framework law on the protection of personal data.

15. How can I find about any amendments to this Policy?

We update this Policy whenever necessary. If there are major changes to the Policy or the way in which we use your personal Data, we will publish an update to this Policy on our website before the changes take effect and will notify you using all reasonable means. We encourage you to regularly read this Policy so you know how your Data is being protected.

Last updated: 14 September 2026